Non-Emergency Medical Transportation
Wheelchair Transportation Services
Our wheelchair transportation service ensures safe, accessible, and stress-free transportation for riders throughout Southern California. Whether you’re heading to a medical appointment, a physical therapy session, dialysis, or a hospital follow-up, our drivers are trained to provide gentle door-to-door assistance every step of the way.
What’s Included
- Door-to-Door Assistance
From your home entrance to vehicle boarding and safe arrival at your destination. - ADA-Compliant Vans
Equipped with lifts, ramps, and all required accessibility features. - Trained & Certified Drivers
CPR-certified, background-checked, and experienced in mobility care. - Secure Wheelchair Locks
Ensuring stability and safety throughout the ride.
Perfect For:
- Dialysis appointments
- Hospital discharge transportation
- Assisted living & skilled nursing visits
- Physical therapy & rehabilitation
- Routine medical check-ups
- Long-distance medical travel
AMBULATORY TRANSPORTATION SERVICES
(Non-emergency, walk-on medical transport)
Our Ambulatory Transportation service is ideal for riders who can walk with or without minimal assistance but require a safe, reliable, and medically aware driver to ensure they arrive at appointments on time. We specialize in transporting seniors, adults recovering from surgery, and individuals who shouldn’t drive due to medical conditions.
What’s Included
- Curb-to-curb or door-to-door assistance
- Help with walking, steps, or steadying as needed
- Comfortable sedans or SUVs
- Drivers trained in patient handling and fall-prevention
- Flexible scheduling for one-time or recurring appointments
Perfect For:
- Primary care visits
- Specialist appointments
- Outpatient procedures
- Pharmacy or lab visits
- Routine check-ups
- Follow-up care after surgery
Why Choose Ambulatory Transport vs. Rideshare
- Our drivers are CPR-certified
- Trained in mobility support
- Familiar with hospital/clinic procedures
- Provide assistance instead of “curb-only” drop-offs
- Understand sensitivity around medical conditions
GURNEY / STRETCHER TRANSPORT SERVICES
(For riders who must remain lying down)
Our Gurney/Stretcher Transport Service provides safe, secure, non-emergency transportation for individuals who cannot sit upright during travel. This service is performed by a two-person crew trained in patient lifting, safe transfer practices, and stretcher security protocols.
What’s Included
- Skilled two-person transport crew
- Smooth, secure hydraulic stretcher systems
- Door-to-door or bedside-to-bedside assistance
- Proper lifting techniques to prevent injuries
- Secure vehicle restraints for stable transport
- Communication with family or facility staff throughout the ride
Ideal for Riders With:
- Severe mobility limitations
- Post-operative recovery
- Spinal injuries
- Chronic illness requiring lying-position travel
- Hospice or palliative care needs
- Long-distance medical transport requiring comfort
Facility-Level Standards
- Hospitals
- Rehabilitation centers
- Skilled nursing facilities
- Long-term care facilities
- Home care providers
HOSPITAL DISCHARGE TRANSPORTATION
(Same-day, scheduled, or urgent discharges)
Discharges require punctual, safe, and organized transportation — and we specialize in helping hospitals transition patients home smoothly. Our team works directly with case managers and discharge planners to reduce delays and prevent overcrowding in departments.
What’s Included
- Bedside pickup — not curbside
- Patient assistance into vehicle
- Transportation home or to another facility
- Coordination with nurses, staff, and families
- Fast response times for urgent discharges
- Availability 7 days a week
Perfect For:
- Post-surgery discharges
- ER discharges
- Maternity discharges
- Behavioral health discharges (non-emergency)
- Short- or long-distance transfers
Benefits for Hospitals
- Improved discharge flow
- Reduced hallway boarding
- Better patient experience
- Increased staff efficiency
- Transparency for expected arrival times
INTERFACILITY TRANSFERS (IFTs)
(Safe, non-emergency transfers between medical facilities)
Our Interfacility Transfer service supports hospitals, dialysis centers, skilled nursing facilities, and clinics that need reliable transportation for patients moving between care locations. We maintain a strong reputation for punctuality, communication, and high safety standards.
What’s Included
- Coordination between sending and receiving facilities
- HIPAA-compliant information handling
- Door-to-door or bedside-to-bedside assistance
- Wheelchair, ambulatory, or gurney options
- Real-time updates for staff
- Ability to handle recurring transfers or one-time needs
Common IFT Scenarios
- Transfer from hospital to skilled nursing
- Transfer to rehabilitation centers
- Dialysis center transfers
- Imaging or specialist appointments
- Movement between campuses of the same hospital
- Post-acute care transitions
Why Facilities Choose Us
- Predictable scheduling
- Reduced no-show rates
- Faster internal workflow
- Flexible transport options (wheelchair, stretcher, ambulatory)
- Professional drivers trained for clinical environments
